What is Alert!?

Alert! is a comprehensive mass notification system designed to transmit alerts and warnings messages of hazards and threats through multiple channels, including:

-- Desktop pop-up notifications
-- Telephone calls (work, home, and mobile)
-- SMS text messages
-- Email (work and personal)

This system ensures that the chain-of-command can rapidly disseminate information during any all-hazards and threat events, in compliance with Department of Defense Instruction 6055.17, which mandates that 90 percent of the primary population be notified within 10 minutes of an emergency. 

Action Required for All Personnel

To ensure you receive these time-sensitive alerts, all military, civilian, and contractor personnel must register and maintain their contact information in the Alert! system.

-- New Users: Upon logging into a .mil computer starting in April, you will see a pop-up window prompting you to register. Please follow the on-screen instructions to create your account and input your contact details.
--Migrated Users (from AtHoc): Your basic information has been migrated to the Alert! system. Please verify and update your details by locating the Alert! icon (a blue speech bubble with an exclamation point) in your computer’s system tray, double-clicking it, and selecting "Edit Client Info."

It is mandatory to review and verify your contact information every 90 days to ensure it remains current. 

Key Transition Dates

-- April 2026: The Alert! system goes live. All personnel should begin registering and verifying their information.
-- 1 May 2026: The AtHoc system will be deactivated and will no longer be used for mass notifications.

Marine Corps Enterprise Network (MCEN) NIPR users

1. Click on the MNS icon (blue text bubble with white banner found in the hidden app tray). If you do not see the icon, click the chevron (^) on the lower toolbar to reveal hidden icons.

2. Select “Edit client info” to update your information. To update user information when the Alert Client (blue text bubble) is missing or doesn’t work: Paste dod.alert.mil URL into any browser

3. When prompted, select your appropriate CAC (PIV) Certificate (it will contain the word “Authentication”). Click “OK.”

4. This will take you to the Client Account Dashboard.

5. Select “Edit” to modify the section of your choosing.

6. Click “Save.”
   
   Warning: When updating your profile, you must click on the “Save” button to save the changes you have made. If you do not click “Save” the changes will not be saved.

7. Verify your contact information every 90 days and update your profile anytime you have a change.

Going TAD? PCSing? Updating Your Profile

1. Click on the blue text bubble with white banner found in the app tray.
2. Select Edit Contact Info. If the blue text bubble doesn’t work: Paste https://dod.alert.mil into any browser.
3. Select the correct PIV Certificate (Authentication)
4. Acknowledge the USG statement
5. If using the blue text bubble or https://dod.alert.mil, it takes you directly to the Client Account Dashboard.
6. Click edit to modify the section of your choice.
   -- If you have a Military Location to update, please click on “Remove” on the old location to remove it from the list.
   -- If you have a Military Location to add. Click on “Yes” and search for your current Location then click “Next”.
7. If you know the dates you will be leaving the installation, select “Yes”. Select “No” to skip to Organization Structures. *Warning: You will have to have at least one Association without a start/end date on your Alert! profile to use this option.
8. Select your “Start Date” and “End Date”. (Association is automatically removed from profile after the End Date).
9. Command Structure/Unit Identification Code (UIC):
   -- If you have an organization to update, please click on “Remove” on the old location to remove it from the list.
   -- Once removed click on “Yes” to add your current Organization, click “No” if you do not have an organization to add.
10. In the search field, type the military location or UIC, select your Command from the list, then select “Next”.
11. If you know the dates you will be leaving the Organization, select “Yes”. Select “No” to skip to Addresses. (Follow the previous steps to add Start Date and End Date)
12. Addresses:
    -- If you have an address to update, please click on “Remove” to remove our old address.
    -- If you would like to add a new physical address, select “Yes”. Select “No” to skip to Additional Attributes.
13. Select Home or Work, your Country, then enter your physical address in their respective fields, then select from the drop down of your physical address. Once selected click on “Next” add the address. Select “No” to go to next section. (Select “Standalone” facility if your work location is physically located outside of a military base)
14. Additional Attributes:
    -- If you have an Additional Attribute to update please click on “Remove” to remove your Attributes.
    -- If you would like to add Additional Attributes to your Client profile, select “Yes”. Select “No” to view and save the updates you have made.
15. Select the dropdown menu to choose an Additional Attribute from the list, then select “Next”. If you need to add multiple Additional Attributes, follow the same steps.
16. Select “Save” to save your Associations.
17. Contact Information: (Phone/SMS)
    -- Choose the Country then enter the phone number(s) into their respective fields. (Make sure to follow the proper phone number format).
    -- To receive SMS/Text notifications, check the box next to “Receives Text Messages”.
    -- If you share a phone number with a colleague or family member, check the box next to “Shared/Non-Confirming”.
18. Contact Information (Emails)
    -- Choose the Email type (Work/Home) then enter the Email address in the respective field, then select “Save”.

Family Members

1. If you would like your family members to receive the same notifications as the primary account, select the “Family Members” link on the left of the Client Account Dashboard. Select “Yes” to add your family member’s contact information.
2. Enter your family member’s contact information (Phones/emails) and check the box at the bottom of the page.
3. Select Save.

For questions or issues with registration, please contact the U.S. Army Tank Automotive & Armaments Command (TACOM) Alert! Helpdesk: 

• Phone: 866-515-0551 

• Email: usarmy.detroit.devcom-gvsc.mbx.em2p-help-desk@army.mil